Frequently Asked Questions

Everything you need to know about your Snoopslimes order.

How long will it take for my order to ship?

Processing typically takes 1-3 business days. Once shipped, domestic orders usually arrive within 3-5 business days, while international shipping varies by location.

What is your return policy?

Due to the handcrafted nature of our products, all sales are final. However, if your item arrives damaged, please contact our support team within 48 hours of delivery for a replacement.

Do you ship internationally?

Yes, we ship to most countries worldwide! Shipping rates and estimated delivery times are calculated at checkout based on your specific location.

How can I track my package?

Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How should I care for my items?

To ensure longevity, keep your products in a cool, dry place away from direct sunlight. Detailed care instructions are included in every package.